Shifting forms of Engagement: Volunteer Learning in Online Citizen Science

Date: 
Friday, May 1, 2020
Resource Type:
Peer-reviewed article | Research Products
Environment Type: 
Media and Technology, Websites, Mobile Apps, and Online Media, Public Programs, Citizen Science Programs
Audience: 
General Public | Scientists | Learning Researchers
Discipline: 
Physics | Space science
Access and Inclusion: 
Women and Girls
Organization:
University of California, Berkeley, Syracuse University, Adler Planetarium
Description: 

Peer production projects involve people in many tasks, from editing articles to analyzing datasets. To facilitate mastery of these practices, projects offer a number of learning resources, ranging from project-defined FAQsto individually-oriented search tools and communal discussion boards. However, it is not clear which project resources best support participant learning, overall and at different stages of engagement. We draw on Sørensen's framework of forms of presence to distinguish three types of engagement with learning resources: authoritative, agent-centered and communal. We assigned resources from the Gravity Spy citizen-science into these three categories and analyzed trace data recording interactions with resources using a mixed-effects logistic regression with volunteer performance as an outcome variable. The findings suggest that engagement with authoritative resources (e.g., those constructed by project organizers) facilitates performance initially. However, as tasks become more difficult, volunteers seek and benefit from engagement with their own agent-centered resources and community-generated resources. These findings suggest a broader scope for the design of learning resources for peer production

Citation
DOI:
https://doi.org/10.1145/3392841
Publication Name: 
Proceedings of the ACM on Human-Computer Interaction
Volume: 
4
Number: 
CSCW1
Document:

Team Members

Corey Brian JacksonCorey Brian JacksonAuthor
Carsten OsterlundCarsten OsterlundAuthor
Kevin CrowstonKevin CrowstonAuthor
Mahboobeh HarandiMahboobeh HarandiAuthor

Request to Edit a Resource

If you would like to edit a resource, please use this form to submit your request.